Privacy Policy – Amivono

At Amivono, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, contact us, create an account, place an order, or use our services.

Amivono supplies automotive, marine, powersports, and workshop products, including JDM engines, crate engines, transmissions, outboard motors, Polaris parts, welding machines, vehicle accessories, and replacement parts.

By using our website or providing personal information to us, you acknowledge this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you contact us, create an account, subscribe to updates, request a quote, or place an order, we may collect:

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Country and region
  • Company name, where applicable
  • Order details and purchase history
  • Product fitment, vehicle, engine, model, serial number, or compatibility information you provide
  • Messages, inquiries, reviews, and customer-support communications

Payment Information

Payments may be processed through secure third-party payment providers. Depending on the payment method selected, payment providers may collect information such as card details, billing details, transaction information, or account identifiers.

Amivono does not intentionally store full payment-card details on its own systems unless this is clearly stated and handled through an approved secure payment process.

Website and Device Information

When you browse our website, we may automatically collect technical and usage information, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Website pages viewed
  • Date, time, and duration of visits
  • Referring website or search source
  • Clicks, browsing activity, and shopping-cart activity
  • Cookie identifiers and similar tracking information

2. How We Use Information

We may use your personal information to:

  • Process, confirm, and deliver orders
  • Verify payments and help prevent fraudulent transactions
  • Provide customer support and respond to inquiries
  • Confirm product details, fitment, compatibility, shipment information, and order status
  • Manage customer accounts and purchase records
  • Improve our website, catalogue, services, and customer experience
  • Send transactional messages, including order confirmations, shipment updates, service notices, and warranty-related communications
  • Send marketing emails, promotional offers, or product updates where permitted by law or where you have provided the required consent
  • Protect our business, customers, website, and systems from fraud, abuse, security threats, or unlawful activity
  • Meet legal, tax, accounting, customs, and regulatory obligations
  • Enforce our Terms and Conditions, Warranty Policy, Shipping Policy, and other applicable policies

We use personal information only for legitimate business purposes and in line with applicable law.

3. Legal Basis for Processing

Where required by applicable law, Amivono processes personal information based on one or more of the following grounds:

  • To perform a contract with you, such as processing and delivering an order
  • To comply with legal obligations, including tax, accounting, fraud prevention, and customs requirements
  • For our legitimate business interests, such as operating and improving our website, preventing fraud, and providing customer support
  • With your consent, such as when you subscribe to marketing communications or accept non-essential cookies

You may withdraw consent for marketing communications at any time by using the unsubscribe link in an email or contacting us.

4. Cookies and Similar Technologies

We use cookies and similar technologies to help our website function, remember preferences, understand website performance, and improve your browsing and shopping experience.

Cookies may be used for:

  • Essential website functions, including shopping cart and checkout features
  • Security and fraud prevention
  • Remembering preferences and account settings
  • Website analytics and performance measurement
  • Advertising, remarketing, or conversion measurement, where used and permitted

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect website features, including account access, shopping-cart functions, and checkout.

Where required, we will request your consent before using non-essential cookies.

5. How We Share Information

Amivono does not sell personal information as a business model. We may share relevant information with trusted service providers and business partners only when necessary to operate our services, fulfill orders, or meet legal obligations.

These may include:

  • Payment processors and financial-service providers
  • Shipping carriers, freight forwarders, customs brokers, and delivery partners
  • Website hosting, e-commerce, security, and technical-service providers
  • Email, communication, and customer-support platforms
  • Analytics, advertising, and marketing providers, where used
  • Professional advisers, including accountants, insurers, auditors, lawyers, and consultants
  • Government authorities, regulators, law enforcement, or other parties where required by law or necessary to protect legal rights and safety

Service providers may use personal information only as needed to provide services to Amivono and in accordance with applicable contractual, security, and legal obligations.

6. International Data Transfers

Because Amivono may serve customers internationally, your information may be processed or stored in countries other than the country where you live. This can include sharing information with payment providers, shipping companies, technology providers, and suppliers located in other countries.

Where applicable, we take reasonable measures to protect personal data transferred internationally and use appropriate safeguards required by applicable law.

Cameroon’s Personal Data Protection Law, Law No. 2024/017 of 23 December 2024, establishes principles including transparency, data minimization, security, and rights of access, correction, erasure, objection, and portability; it also places conditions on certain cross-border data transfers.dataguidance+1

7. Data Security

We use reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no online platform, email transmission, payment method, or data-storage system can be guaranteed to be completely secure. You should protect your account credentials, avoid sharing sensitive information through unprotected channels, and contact us promptly if you believe your account or personal information has been compromised.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Process transactions and provide customer support
  • Maintain account, order, warranty, and service records
  • Meet legal, accounting, tax, customs, and regulatory obligations
  • Resolve disputes and enforce agreements
  • Prevent fraud and protect our systems

When information is no longer required, we will delete, anonymize, or securely retain it only as permitted or required by law.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information in certain circumstances
  • Object to or restrict certain types of processing
  • Withdraw consent where processing is based on consent
  • Request information about how your data is used or shared
  • Request a portable copy of certain information, where applicable
  • Opt out of marketing emails at any time

To make a privacy request, contact us using the details in the “Contact Us” section below. We may need to verify your identity before responding to protect your information. Some requests may be limited where we must retain information for legal, security, transaction, warranty, fraud-prevention, or other lawful purposes.

10. Marketing Communications

If you subscribe to our mailing list or consent to marketing, Amivono may send you product updates, promotions, new arrivals, offers, and company news.

You can unsubscribe from marketing emails at any time by selecting the “unsubscribe” link included in the email or by contacting us. Even after opting out of marketing, you may still receive essential service messages, such as order confirmations, shipping notices, warranty communications, security notices, or responses to your requests.

11. Children’s Privacy

Our website and products are not intended for children. We do not knowingly collect personal information from children under the minimum age required by applicable law without appropriate authorization.

If you believe a child has provided us with personal information without required consent, please contact us so we can review and take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites, payment processors, shipping providers, social-media platforms, or other external services. Those websites and services operate under their own privacy policies and terms.

Amivono is not responsible for the privacy practices, content, security, or actions of third-party websites. We recommend reviewing their policies before providing personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, products, technology, legal requirements, or privacy practices.

The latest version will always be available on this page. The “Last updated” date at the top shows when this policy was most recently revised. We encourage you to review it periodically.

14. Contact Us

For questions about this Privacy Policy, to exercise privacy rights, or to report a privacy concern, contact Amivono using the details shown on our website:

Business name: Amivono
Email: info@amivono.com
Website: https://amivono.com

This is a practical website template rather than legal advice. Before publishing, replace every bracketed item and remove any section—such as advertising tracking, marketing emails, or third-party providers—that does not accurately reflect how Amivono actually operates.